FAQs

About Transportation

1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?

Free on orders over ￡60.

Delivery time = Process time ( order preparation )+ Shipping time.

Shipping:

• Cost: Free on orders over ￡60.

• Process Time: 1-2 weeks

Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.

For a faster shipping, please contact us at [email protected]

2. Can I track my order?

Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.

About Returns and Refunds

1. How do I cancel an order?

You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).

2. What if I receive a damaged item?

If the goods you receive are damaged, we will replace them for free.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.

3. When will I receive the refund?

After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.

>>Learn more

About Product

1. What material are these clothes made of?

You can find the material information in the product details section. We provide a detailed description of the fabrics used for each item, and often include close-up images of the material details. If you have any further questions or are unsure about the material, please feel free to contact us for assistance. We're always happy to help you make the best purchase decision.

2. How do I choose the right size for me?

When it comes to choosing the right size for you, generally speaking, you can select the size that you usually wear. However, if you're not sure or if you'd like more specific guidance, please don't hesitate to contact us for a consultation. We're always here to help ensure you get the perfect fit.

3. Can I customize the design to my liking?

Absolutely, you are more than welcome to customise your design to your liking. If you have any specific requests or ideas, please feel free to contact us and we will be happy to provide you with a wider choice of styles and help you create a personalised design that perfectly matches your expectations.

4. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. The more quantities you purchase, the greater discounts you will be able to take advantage of. If you have a need to buy in bulk, please contact us and we will provide you with details of the discounts and make sure you get the best price.

5. Can you provide any tips on how to style punk clothing?

We're more than happy to offer advice on how to style punk-inspired clothing. Firstly, try mixing and matching different patterns, colours and textures to create a unique and striking look. Secondly, layering is one of the hallmarks of the punk style, so try adding layers such as vests, jackets or shirts. In addition, choose accessories with punk elements such as metal chains, beads and belts with patterns to add to the punk vibe of the overall look. Finally, don't be afraid to experiment and express yourself - punk emphasises individuality and uniqueness, so let your style shine through!